Client GIZ
Services Capacity development / IT consultancy
Project Pan African University’s Website Management and Training
Location Ethiopia and Algeria.
Website PAU-AU.AFRICA
Status On going

Objectives of this Consultancy

The main objectives for this consultancy are to:

  • support the PAU IT and communication officers very closely after the website launch
  • provide input in defining the roles and responsibilities of PAU IT and communication officers in website management
  • eliver trainings to these officers to enable them to take over the website administration and updating.
  • support the PAU IT and communication officers very closely after the website launch
  • deliver trainings to these officers to enable them to take over the website administration and updating.
  • create a complete documentation for this handover
  • transfer the entire responsibility for website and content management on the website to the trained PAU officers.
  • TRANSFER THE TOOLS AND KNOWLEDGE NECESSARY SO THE TRAINED PAU OFFICERS WILL BE ABLE TO TAKE FULL CONTROL AND RESPONSIBILITY OF THE WEBSITE

OUTCOMES

Deliverables

  • The website is optimized for all users and its categories reflect the needs of PAU communication
  • - In collaboration with the PAU Webmaster, updating the short handbook on website management with regards to the most frequent problems and the best practices
  • - Website content is up to date
  • - Short handbook on website management (including CMS)
  • - 2 days training with the PAU IT and communication officers regarding CMS, the reporting of technical issues and information security (including personal data privacy
  • - 3 tutoring sessions with the PAU Webmaster
  • - 2 tutoring sessions with each of the IT Officers (in total 10 tutoring sessions)
  • - Proposed governance structure for the PAU website management, covering the processes, roles and responsibilities of PAU IT and communication officers and of the PAU Webmaster.
  • - Work Plan for training needs and delivery dates.